Privacy Policy

This Privacy Policy explains how Graffiti+, operated by Tangible Interaction Design Inc. ("Graffiti+", "we", "us"), handles information collected through our website at graffitiplus.io. Graffiti+ is a live event-production service based in Vancouver, Canada; this website is primarily a marketing and enquiry site, not an online store, and we do not process payments or sell products through it.

Information we collect

Information you give us. When you contact us — for example by emailing info@graffitiplus.io, calling us, or sending event details through an enquiry — we receive whatever you choose to share, such as your name, email address, phone number, company, and the details of the event you are planning. We use this only to respond to you and to prepare a quote or proposal.

Information collected automatically. Like most websites, we collect limited technical information when you visit, including your approximate location (derived from IP address), device and browser type, the pages you view, and the site that referred you. We use privacy-respecting analytics to understand how the site is used and to improve it.

Cookies and analytics

We use cookies and similar technologies to run analytics. Specifically, we use Google Analytics and Microsoft Clarity. Google Analytics reports aggregate traffic and engagement. Microsoft Clarity captures anonymized, aggregated interaction data (such as clicks, scrolls, and general navigation) to help us understand usability and fix problems. These tools do not need your name to work, and we do not use them to identify you individually.

You can control or block cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Blocking cookies will not stop you from using the site.

How we use information

How we share information

We do not sell your personal information. We share it only with service providers that help us run the site and our business — including Google (analytics), Microsoft (analytics), and GitHub (website hosting) — and only as needed for those services to function. We may also disclose information if required by law or to protect the safety, rights, or property of Graffiti+ or others.

Data retention

We keep enquiry correspondence for as long as needed to serve you and to maintain our business records, then delete or anonymize it. Analytics data is retained according to the default retention settings of our analytics providers.

Your rights

Depending on where you live (for example, under GDPR in the EU/UK, PIPEDA in Canada, or the CCPA in California), you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To make a request, email us at info@graffitiplus.io and we will respond within a reasonable time.

International transfers

We operate from Canada and use service providers in Canada and the United States, so your information may be processed in those countries. Where required, we rely on appropriate safeguards for these transfers.

Children

This website is intended for a business and general-adult audience and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page.

Contact us

Questions about this policy or your data? Contact Graffiti+ (Tangible Interaction Design Inc.):